![]() Customer Service & Supportĭistribution One’s customer support includes a mix of live US-based telephone help 24/7, online knowledge base, and a customer portal through which help desk tickets can be generated. Following Go-Live and final data conversion, each user completes on-site, hands-on training, tailored to a customer’s specific business model and management goals. ![]() Final data conversion transfers data from an existing system to ERP-ONE safely, securely, and accurately. Installation includes loading the application software, configuring workstations, defining printer setups and more, with the goal of maximizing system stability and reliability. As one of four distinct services, Installation includes pre-implementation consulting, system installation and configuration, user training, data transfer from legacy system, and Go-Live/on-site support.Ĭustomers can expect full participation in roundtable discussions and discovery sessions to ensure system generation is understood, assigned, and scheduled. Some of Distribution One’s clients include:ĭistribution One has developed and executes an Implementation Process that combines a dedicated team with a customer’s assigned project team to ensure every aspect of the software launch is addressed, planned, and initiated correctly. Target Marketĭistribution One specializes in providing comprehensive ERP business software solutions to mid- and large-size wholesale distribution customers in industries that include: fasteners, industrial, retail fulfillment, janitorial/sanitation, HVAC, plumbing, paper and packaging, hardware, building supply and specialty tools. Interactive Management Reporting – This feature permits users to import vendor data, export company data to Word or Excel docs (with on-the-fly modifications possible), and take advantage of insightful exception reporting, among available reporting options.ĭocument Management, Cash Management, Accounts Receivable/Payable and General Ledger are given tools. Sales Analysis – This tool delivers immediate sales data from which a user can inquire, report, compare, and track trends before making critical business planning decisions. Purchasing – This feature handles special customer requests, suggested inventory replenishment, and inventory linking so a user can make an intelligent purchasing decision. Wireless warehousing functionality is also available to manage real-time inventory levels for stocking and picking. Inventory and Warehouse Management – This feature scales to demand and provides management of inventory as well as its location in the warehouse. It can also be customized per user and integrated with another third-party CRM. Invoicing & Billing – This feature promotes the smooth flow of data from sales order to billing and can be customized per a user’s needs.ĬRM – A single-screen CRM lets users drill down customer information for near-instant actionable data. Sales Order Entry – Instantly available customer information lets a company process sales orders and customize per user engagement. ![]() FeaturesĮRP-ONE functionality includes features that address most aspects of business management, including, but not limited to:ĭashboard+ Data Analytics – Precise visualizations and real-time alerts help identify Key Performance Indicators (KPIs) that are most significant to individual users, delivering crucial insights into current business health. So, selling a product and shipping inventory can be done in a few mouse clicks. In addition, ERP-ONE provides supplemental integrations like Amazon connectivity, Credit card processing, Sales tax compliance automation, and Shipping integrations with FedEx and UPS. It includes modules that address: Order Entry, Accounts Receivable and Payable, Inventory Control, Warehouse Automation, Vendor-Managed Inventory, Lot Control, Point of Sale, General Ledger, Purchasing, Sales Analysis, Customer Relationship Management, Dashboard and Data Analytics, Wireless Warehousing and many other standard tools, like Kitting/Assembly and Electronic Data Interchange (EDI).Įxpanding upon these features, Distribution One offers their own ERP-ONE integrated E-Commerce platform and mobile app suite. The purpose behind Distribution One’s ERP-ONE software solution is to help wholesalers and distributors across many industries streamline processes, automate operations, and access real-time business information anywhere. Comprehensive and integrated, ERP-ONE aims to increase interconnectivity while heightening operational efficiency through core procedures and automation. Distribution One’s Cloud and On-Premise ERP-ONE is a complete, wholesale-distribution financial system and warehouse automation solution.
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